Terms of service
This website is operated by VEVA Ecommerce, doing business as Nicole's Coastal Boutique.
Throughout the Site, the terms “we,” “us,” and “our” refer to VEVA Ecommerce and Nicole's Coastal Boutique, as applicable. We provide this website, including all information, features, tools, products, and services available through it, to you conditioned upon your acceptance of these Terms of Service and all other policies referenced in them.
By visiting our Site, creating an account, purchasing a product, or otherwise using any part of our Services, you agree to be bound by these Terms of Service (“Terms”).
These Terms apply to all users of the Site, including customers, visitors, account holders, vendors, merchants, and individuals who submit content.
Please read these Terms carefully before accessing or using the Site. If you do not agree to these Terms, you must not access the Site, purchase products, or use our Services.
Any new features, products, services, or tools added to the Site will also be subject to these Terms.
Our online store is hosted by Shopify. Shopify provides the e-commerce platform that enables us to offer and sell products to you.
1. Online Store Eligibility
By agreeing to these Terms, you represent that:
- You are at least 18 years old or have reached the age of majority in your state of residence; or
- You are the age of majority in your state of residence and have authorized any minor dependents under your supervision to use the Site
You may not use the Site, Services, or products for an unlawful, fraudulent, or unauthorized purpose.
When using the Services, you must comply with all laws and regulations that apply to you, including intellectual-property, consumer-protection, privacy, and cybersecurity laws.
You must not transmit viruses, worms, malicious code, or any other material intended to interfere with or damage the Site, Services, or another user’s device or information.
A material violation of these Terms may result in the immediate suspension or termination of your access to the Services.
2. General Conditions
We reserve the right to refuse or discontinue the Service where reasonably necessary, including in cases involving:
- Suspected fraud or unauthorized activity
- Violations of these Terms
- Abusive or threatening conduct
- Payment or billing problems
- Attempts to misuse or disrupt the Site
- Legal, security, or compliance concerns
Any refusal of Service will remain subject to applicable law.
You understand that information you submit through the Site, other than protected payment information, may be transmitted over different networks and adapted to meet the technical requirements of connecting networks or devices.
Payment-card information is encrypted during transmission by the applicable payment provider.
You may not reproduce, duplicate, copy, sell, resell, distribute, or exploit any part of the Site or Services without our prior written permission.
Headings are included for convenience and do not limit or affect the interpretation of these Terms.
3. Accounts and Customer Information
Certain features may allow or require you to create a customer account.
You are responsible for:
- Providing accurate and complete information
- Maintaining the confidentiality of your login credentials
- Restricting unauthorized access to your account
- Promptly updating outdated information
- Notifying us if you suspect unauthorized use of your account
You are responsible for activity conducted through your account to the extent permitted by applicable law.
We may suspend or terminate an account where we reasonably suspect fraud, misuse, unauthorized access, or a violation of these Terms.
4. Products and Services
Certain products or Services may be available exclusively through our online store.
Products may be available in limited quantities and may be returned only in accordance with our Returns, Refunds & Cancellations Policy.
We make reasonable efforts to display product photographs, measurements, colors, features, and descriptions accurately. However:
- Screen settings may cause colors to appear differently
- Product appearance may vary slightly depending on the selected size or variant
- Minor variations may occur because of manufacturing or photography
- Images may include styling accessories that are not part of the product unless expressly stated
We do not guarantee that every product image will appear identically on every device.
We may:
- Limit the sale of products to specific individuals, locations, or jurisdictions
- Limit the quantity that may be purchased
- Discontinue a product
- Modify product descriptions
- Correct product information
- Refuse purchases reasonably suspected to be intended for unauthorized resale
These rights will be exercised in accordance with applicable law.
Some orders may be processed, fulfilled, or shipped by third-party fulfillment partners operating from international locations.
5. Prices, Taxes, and Promotions
Unless otherwise stated, prices displayed on the Site are shown in U.S. dollars.
Product prices may change without notice. A price change will not affect an order that we have already accepted, except where the displayed price resulted from an obvious error and applicable law allows the order to be corrected or canceled.
Applicable taxes, duties, shipping charges, or other fees will be displayed during checkout where possible.
Promotional offers, discounts, coupon codes, and sales may:
- Be subject to separate conditions
- Have an expiration date
- Apply only to selected products
- Be limited to one use per customer or order
- Be unavailable in combination with other promotions
We may cancel or correct a promotional offer when it was published or applied as a result of an obvious technical, pricing, or administrative error, subject to applicable law.
6. Orders and Payment
Submitting an order constitutes an offer to purchase the selected products. An order is not finally accepted until we confirm acceptance or begin processing or fulfilling it.
We reserve the right to decline, limit, or cancel an order where reasonably necessary, including when:
- A product is unavailable
- The payment cannot be authorized
- Order or billing information is incomplete or inaccurate
- A pricing or product-information error has occurred
- The order is flagged as potentially fraudulent
- The order appears to be placed by an unauthorized reseller
- We cannot lawfully fulfill the order
Restrictions may apply to orders placed through the same customer account, payment method, billing address, shipping address, household, or device.
If we cancel an order after payment has been successfully collected, the applicable amount will be refunded to the original payment method.
We may contact you using the email address, telephone number, billing information, or shipping information provided during checkout.
You agree to provide current, complete, and accurate order, billing, shipping, and account information.
7. Payment Processing
Payments may be processed by Shopify Payments or another third-party payment provider.
Your use of a particular payment method may also be subject to the terms and privacy practices of the applicable payment provider.
We do not generally receive or store your complete payment-card number.
You authorize us and our payment providers to charge the total amount displayed during checkout, including applicable product prices, shipping charges, taxes, duties, and other disclosed fees.
If a payment is declined or reversed, we may suspend fulfillment until valid payment has been received.
8. Shipping and Delivery
Shipping destinations, estimated processing times, estimated transit times, shipping costs, and other delivery information are described in our Shipping Policy.
Delivery dates and transit times are estimates unless we expressly state that a particular delivery date is guaranteed.
We will make reasonable efforts to ship orders within the timeframe communicated on the Site or during checkout.
If we cannot ship an order within the promised timeframe, we will provide any notice and options required under applicable law. Depending on the circumstances, these options may include:
- Agreeing to a revised shipping date; or
- Canceling the affected order for a full refund
If no shipping timeframe has been stated, we will process the order within the timeframe required by applicable law.
Customers are responsible for providing a complete and accurate delivery address. We are not responsible for delivery problems caused by incorrect or incomplete information supplied by the customer, except to the extent required by applicable law.
Orders may be divided into multiple shipments and delivered separately.
Shipping carriers and fulfillment providers operate independently from us. Delays caused by carriers, customs, severe weather, labor disruptions, or other events outside our reasonable control will be handled in accordance with applicable law and our Shipping Policy.
9. Returns, Refunds, and Cancellations
Returns, refunds, replacements, damaged items, incorrect products, restocking fees, return shipping, and order cancellations are governed by our Returns, Refunds & Cancellations Policy.
That policy forms part of these Terms.
In the event of a direct conflict between these Terms and the Returns, Refunds & Cancellations Policy regarding a return, refund, replacement, or cancellation, the specific terms of the Returns, Refunds & Cancellations Policy will apply.
Nothing in these Terms limits any consumer right that cannot legally be excluded or restricted.
10. Optional Third-Party Tools
We may provide access to tools, applications, integrations, or services operated by third parties.
We do not necessarily control, monitor, or maintain these tools.
Third-party tools may be provided on an “as is” and “as available” basis, subject to the terms and privacy practices of the relevant third-party provider.
Your decision to use an optional third-party tool is voluntary and at your own risk. You should review and understand the provider’s terms before using it.
We may introduce additional tools, features, or Services in the future. Unless otherwise stated, those additions will also be subject to these Terms.
11. Third-Party Links and Services
The Site may contain links to third-party websites, platforms, content, products, or services.
A link does not necessarily mean that we endorse, control, or have reviewed the third party.
We are not responsible for:
- The content or accuracy of third-party websites
- Third-party privacy or security practices
- Products or services purchased directly from third parties
- Transactions conducted outside our Site
- Damage resulting from your use of a third-party platform
You should carefully review the applicable third party’s policies and terms before submitting information or completing a transaction.
Questions or complaints regarding a product or service purchased directly from a third party should be directed to that third party.
12. User Comments, Reviews, and Submissions
You may choose to submit reviews, feedback, suggestions, photographs, comments, ideas, or other content through the Site or by communicating with us.
By submitting content, you confirm that:
- You have the right to provide it
- It is accurate to the best of your knowledge
- It does not violate another person’s intellectual-property, privacy, publicity, or contractual rights
- It is not unlawful, defamatory, abusive, threatening, obscene, fraudulent, or misleading
- It does not contain malware, viruses, or harmful code
- It does not falsely impersonate another individual or organization
You retain ownership of your original content.
By voluntarily submitting content for publication, you grant us a non-exclusive, worldwide, royalty-free license to host, reproduce, edit, translate, adapt, publish, display, and distribute that content for purposes connected with operating, marketing, and improving our business and Services.
This license does not authorize us to use your content in a way prohibited by applicable law.
We may monitor, decline, edit, or remove content that violates these Terms or is otherwise unlawful or inappropriate.
We are not responsible for content submitted by customers or other third parties.
13. Intellectual Property
Unless otherwise stated, the Site and its content are owned by or licensed to VEVA Ecommerce.
This includes:
- Store branding
- Logos
- Product-page layouts
- Website design
- Text
- Graphics
- Photographs
- Videos
- Software
- Icons
- Digital content
- Compilations and databases
The Site and its content are protected by applicable intellectual-property laws.
You may access and use the Site only for personal, non-commercial shopping purposes.
You may not reproduce, distribute, modify, create derivative works from, publicly display, commercially exploit, scrape, republish, or otherwise use protected content without prior written authorization.
Third-party trademarks, photographs, and other intellectual property remain the property of their respective owners.
14. Personal Information
Our collection, use, storage, and disclosure of personal information are governed by our Privacy Policy.
By using the Site, you acknowledge that personal information will be processed as described in that policy.
15. Errors, Inaccuracies, and Omissions
Occasionally, the Site may contain typographical errors, technical errors, inaccuracies, or omissions concerning:
- Product descriptions
- Prices
- Promotions
- Discounts
- Product availability
- Shipping charges
- Delivery estimates
- Product images
- Size or measurement information
We may correct errors and update information when discovered.
Where permitted by applicable law, we may cancel or correct an order affected by an obvious error, including after the order has been submitted.
If an affected order is canceled after payment has been collected, we will refund the applicable amount to the original payment method.
We are not obligated to update every item of information on the Site unless applicable law requires us to do so.
16. Prohibited Uses
You may not use the Site or Services:
- For any unlawful or fraudulent purpose
- To encourage another person to commit an unlawful act
- To violate applicable federal, state, local, international, or other laws
- To infringe our intellectual-property rights or those of another party
- To harass, threaten, abuse, defame, intimidate, or unlawfully discriminate against another person
- To submit false, deceptive, or misleading information
- To upload or transmit malware or harmful code
- To collect or track another person’s personal information without authorization
- To spam, phish, pharm, pretext, scrape, spider, crawl, or perform unauthorized automated extraction
- To interfere with Site security or authentication
- To circumvent access controls or usage restrictions
- To place fraudulent orders
- To use stolen or unauthorized payment information
- To impersonate another individual or organization
- To use the Site for an obscene or otherwise unlawful purpose
We may suspend or terminate access when we reasonably determine that a user has violated these restrictions.
17. Disclaimer of Warranties
We do not guarantee that the Site or Services will always be uninterrupted, timely, secure, or free from errors.
We may temporarily suspend or restrict access for maintenance, security, technical, legal, or operational reasons.
To the fullest extent permitted by applicable law, the Site and Services are provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, we disclaim warranties that are not expressly stated, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
This disclaimer does not apply to:
- Warranties expressly provided by us
- Rights or remedies stated in our published policies
- Warranties or consumer protections that cannot legally be excluded
- Liability for defective products where applicable law does not permit exclusion
18. Limitation of Liability
To the fullest extent permitted by applicable law, VEVA Ecommerce, Nicole's Coastal Boutique, and their owners, officers, employees, contractors, affiliates, agents, suppliers, service providers, licensors, and fulfillment partners will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from or connected with:
- Your use of or inability to use the Site
- A temporary interruption of the Services
- Unauthorized access caused by circumstances outside our reasonable control
- Third-party websites or services
- Content submitted by another user
- Lost profits, revenue, savings, data, business opportunities, or goodwill
These limitations apply regardless of the legal theory involved and even when the possibility of such damages has been disclosed.
Where liability cannot legally be excluded, our liability will be limited to the maximum extent permitted by applicable law.
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for:
- Fraud or fraudulent misrepresentation
- Willful misconduct
- Gross negligence where it cannot legally be limited
- Death or personal injury caused by negligence where applicable
- Non-waivable product-liability obligations
- Mandatory consumer rights
Some states do not permit certain warranty exclusions or limitations of liability. In those states, parts of this section may not apply to you.
19. Indemnification
To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless VEVA Ecommerce, Nicole's Coastal Boutique, and their affiliates, owners, employees, officers, agents, contractors, licensors, service providers, subcontractors, suppliers, and fulfillment partners from third-party claims, losses, liabilities, damages, and reasonable legal costs arising from:
- Your material violation of these Terms
- Your unlawful use of the Site
- Your infringement of another party’s rights
- Content you submit through the Services
- Fraudulent or malicious activity conducted by you
This section does not require a consumer to indemnify us for our own unlawful conduct, negligence, or violation of applicable law.
20. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.
Any unenforceable portion will be considered severed from these Terms without affecting the validity or enforceability of the remaining provisions.
21. Termination
These Terms remain effective until terminated by you or us.
You may terminate your use of the Services by discontinuing use of the Site and, where available, closing your account.
We may suspend or terminate access if we reasonably determine that you:
- Violated these Terms
- Used the Services unlawfully
- Engaged in fraudulent or abusive activity
- Created a security risk
- Failed to pay an amount lawfully owed
Termination does not affect rights, payment obligations, liabilities, or remedies that arose before termination.
Sections that by their nature should survive termination will continue to apply, including intellectual-property, liability, indemnification, governing-law, and dispute provisions.
22. Entire Agreement and Waiver
These Terms, together with the policies referenced in them, constitute the entire agreement between you and us regarding your use of the Site and Services.
They replace prior communications or agreements concerning the same subject matter.
Our failure to exercise or enforce a right under these Terms does not constitute a waiver of that right.
A waiver is effective only when made in writing by an authorized representative of VEVA Ecommerce.
Any ambiguity will be interpreted fairly and not automatically against either party because that party drafted the provision.
23. Governing Law and Disputes
These Terms and any separate agreement through which we provide Services are governed by the laws of the Netherlands, without regard to conflict-of-law principles.
This choice of law does not deprive consumers of mandatory protections that cannot legally be waived under the laws otherwise applicable to them.
Before beginning formal legal proceedings, you and VEVA Ecommerce agree to make a reasonable, good-faith effort to resolve the dispute by contacting the other party and describing:
- The nature of the dispute
- The relevant order or transaction
- The requested resolution
Nothing in this section prevents either party from seeking urgent injunctive relief or exercising a right that cannot legally be restricted.
Subject to applicable mandatory consumer-protection and jurisdiction rules, disputes will be submitted to the competent courts of the Netherlands.
Where applicable law gives a consumer the right to bring proceedings in another competent court, this section does not remove that right.
24. Changes to These Terms
We may update these Terms periodically to reflect changes to:
- Our Services
- Business operations
- Products or policies
- Technology
- Legal or regulatory requirements
The updated version will be posted on this page with a revised “Last updated” date.
Changes will apply from the date they are published unless otherwise stated or required by law.
Where required, we will provide additional notice of material changes.
Your continued use of the Services after updated Terms become effective constitutes acceptance of those changes to the extent permitted by applicable law.
25. Contact Information
Questions regarding these Terms may be submitted using the following details:
Email: info@nicolescoastalboutique.com
Contact Form: Contact Us
Company Information
Store Name: Nicole's Coastal Boutique
Legal Company Name: VEVA Ecommerce
Chamber of Commerce Number: [KVK NUMBER]
Registered Business Address:
[STREET NAME AND HOUSE NUMBER]
[POSTAL CODE AND CITY]
The Netherlands